Contact to individual InfoDworce points are located here

Opening hours of InfoDworce: daily from hours 7.00-21.00

Services offered at InfoDworce:

•    Information about the station and available services;
•    Information on the topography of the city, public transport, tourist attractions;
•    Help in using devices available at the station;
•    Information on the possibility of renting space at the station;
•    Information on the possibility of organizing an event at the station, marketing campaign;
•    Help for disabled persons and persons with reduced mobility;
•    Sign language interpreter service;
•    Help with lost luggage;
•    Bookcrossing – books for travel;  
•    Receiving comments, complaints and claims.

Station managers are assigned to the largest stations in Poland. Their task is to manage a given complex. Managers care about the comfort of travelers as well as the cleanliness and technical condition of the station. They are also responsible for cooperation with tenants of commercial areas.

Development projects are conducted and managed by a subsidiary of PKP S.A., which was established specifically with them in mind – Xcity Investment. All information and news updates on the investments are available at www.xci.pl.

PKP S.A. manages over 2,500 stations, of which about 600 handle passenger train traffic. In recent years, the company has initiated a wide-ranging programme of modernising railway stations. Its effects can already be seen throughout the country: a few dozen railway buildings have been completely modernised, including the ones in Wrocław, Gdynia, Malbork, Kutno, Brzeg, Przemyśl. Not only have they been adapted to meet the needs of today's travelers, including persons with disabilities, but their historical architecture has also been restored. The PKP intends to commence the modernisations of railway stations in, among others, Szczecin, Bydgoszcz and Ciechanów during 2013. Additionally, the plans assume the commissioning of the facilities in Kraków, Łęczyca and Jarocin – which will amount to a total of 20 renovated railway stations. To improve the management of railway stations, PKP S.A. will introduce the position of railway station manager. Railway station managers will appear on 13 key railway station facilities and operate within Customer Service Offices. Their task will be to monitor the situation at the railway station, maintain it, ensure the proper level of service and to rapidly response to the comments and complaints made by customers. Regarding the railway stations that are not being trafficked, PKP S.A. has been implementing the "Take over a railway station" programme which means that a railway station property will be put up for sale to private individuals, enthusiasts or institutions. The company offer comprises 60 small stations located primarily along already inactive railway lines.

General Office
Phone: (+48 22) 47 49 419 or (+48 22) 47 49 422

The Real Estate Operation Department
Management and administration of non-residential and residential real estate belonging to PKP S.A.:
Phone: (+48 22) 47 49 144

The Geodesy and Cooperation with Local Governments Department
Creating strategies, organizing, coordinating, monitoring the supervision and implementation process of regulating the legal state and geodesy divisions of real estate as well as cooperating with local government entities, state authorities, planning and projecting bureaus:
Phon:. (+48 22) 47 49 391

The Real Estate Commercialisation Department
Renting and leasing real estate belonging to PKP S.A., advertisement at railway stations and on the rozklad-pkp.pl website
Phone: (+48 22) 22 09 004

The Marketing Department
Marketing, promotions, CSR, events, internet projects:
Phone: (+48 22) 47 49 282

The Real Estate Sales Department
Organisation, coordination and supervision of selling real estate belonging to PKP S.A.:
Phone: (+48 22) 47 49 391

The Vindication Department
Vindicating debts, coordinating bankruptcy and settlement procedures, cooperating with bailiffs:
Phone: (+48 22) 47 43 081

The Human Resources Management Department
Developing personnel policies and Training-and-Growth policies, developing tools for their implementations, creating improvement programmes for the employees of PKP S.A. and cooperating with the Social Insurance Bureau and the Central Statistical Office
Phone: (+48 22) 47 49 225

In the matters related to the PKP archive please contact:
Archive Resources Branch in Sosnowiec
ul. Niepodległości 31
41-200  Sosnowiec
Phone: (+48 32) 710 46 01 ext. 101
Fax. (+48 32) 710 46 04
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.